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Customized CrazyThink Solutions
Explore CrazyThink products that can be customized for your organization.
Featured Product
FAQAI
Your information. A more helpful conversation.
FAQAI is a CrazyThink AI assistant customized around your organization’s information. Use it to support staff, customers, or both, helping people ask questions, find answers, and discover relevant resources.
Beyond a Static FAQ
Traditional FAQ pages offer a fixed set of questions and answers, often leaving follow-up questions unanswered and different user needs unaddressed. FAQAI lets staff and customers ask questions in their own words, explore follow-up questions, and receive responses tailored to their specific needs.
Answer common questions
Help people find information about your organization’s programs, services, and resources through natural conversation.
Connect people to information
Guide staff and customers toward relevant information and resources, making it easier to find their next step.
Learn from every question
Included analytics tracking helps your organization identify the questions people ask most, resources they struggle to find on their own, and potential growth opportunities.
What can we customize?
- Knowledge sources: the designated website content and information used to answer questions.
- Conversation: the assistant’s voice, introductory guidance, and responses to common questions.
- Scope: the topics it covers and how it directs people to your team for further help.
FAQAI has been used by multiple CrazyThink partners.
Explore FAQAI for Your Organization
Schedule a free initial consulting meeting to discuss your audience, your information, and how FAQAI could fit your needs.